Privacy Policy
Your privacy matters to us. This policy explains how Cage Delivery Ltd handles personal information when you visit our website, request delivery services, contact our team or enquire about business opportunities.
Clear Information
Understand what information we collect and why we need it.
Your Privacy Rights
Learn about your rights to access, correct or request deletion of data.
Direct Contact
Contact our team with privacy questions, requests or complaints.
01 Who We Are
Cage Delivery Ltd ("Cage Delivery", "we", "us" or "our") is a private limited company registered in England and Wales. Our business activities include courier and transport-related services, delivery coordination and e-commerce trading.
We are the data controller for personal information we collect and use for our own website enquiries, customer relationships, recruitment and business operations. We process personal information in accordance with applicable UK data protection law, including the UK GDPR, the Data Protection Act 2018 and relevant electronic communications legislation, as amended.
02 Information We Collect
The information we process depends on your interaction with our website and services. Categories may include:
Personal and Contact Details
- Full name, email address and telephone number.
- Business name and relevant contact information.
- Information included in messages or enquiries.
Delivery and Quotation Details
- Collection and delivery addresses or postcodes.
- Item type, shipment dimensions and weight.
- Delivery requirements and special handling requests.
- Booking details and relevant service correspondence.
Business and Recruitment Information
- Invoices, transaction references and business records.
- Relevant employment experience and qualifications.
- Vehicle details, driving credentials and insurance information where necessary for a courier opportunity.
- Right-to-work information where legally required.
Technical Information
Website systems may process IP addresses, device and browser information, access logs, security information and information associated with cookies or similar technologies.
03 Where Information Comes From
We primarily receive personal information directly from you when you complete an online form, contact our team, request a quotation, communicate with us or apply for an opportunity.
Where relevant, information may also come from a customer arranging a delivery, an authorised business representative, a recruitment platform, an applicant referral, a service provider or a publicly available business register.
If we receive personal information indirectly, we handle it according to the relevant purpose and applicable transparency requirements.
04 How and Why We Use Data
We process information for defined business purposes and rely on an appropriate lawful basis under UK data protection law.
To understand your requirements, respond to enquiries, assess transport options and take steps towards arranging a requested service.
To coordinate agreed services, communicate instructions, provide relevant updates and manage customer relationships.
To maintain appropriate accounting records, administer transactions, meet tax requirements and manage relevant business responsibilities.
To review genuine applications, communicate with applicants, assess suitability and complete required checks where applicable.
To maintain our website, manage technical issues, prevent misuse and protect systems and business information.
To provide requested business updates or communications where permitted, and to use optional technologies where the applicable legal requirements have been met.
Our legitimate interests include responding to business enquiries, maintaining customer relationships, operating our services efficiently and protecting our website. We consider individuals' rights and interests when relying on this basis.
Where consent is our lawful basis, you can withdraw it at any time. Withdrawal does not affect processing already carried out lawfully.
05 Delivery Enquiries & Recruitment
Delivery Quotations
Our online quotation form requests information relevant to assessing courier or transport requirements. Mandatory contact and route information helps us respond appropriately. Without essential details, we may be unable to assess or quote for a requested service.
Where necessary, relevant delivery information may be shared with an authorised transport provider to assess availability or coordinate an agreed service. We aim to limit shared information to what is needed for that purpose.
Submitting an enquiry does not automatically establish a delivery contract or confirm a booking.
Recruitment and Courier Opportunities
Applicants may provide contact details, experience, qualifications and relevant supporting documents. Where necessary and lawful, additional information may be requested to assess driving, insurance, vehicle or right-to-work requirements.
Applicant information is used for legitimate recruitment or business opportunity assessments and related communications.
06 Cookies & Website Technology
Cookies are small data files that may be stored on your device when you visit a website. Our WordPress website and its supporting services may use cookies or similar technologies for essential functionality, login sessions, security and permitted preferences.
Essential Cookies
These may support functions such as website administration, security, session management or services specifically requested by a visitor.
Optional Cookies
If analytics, advertising or other optional technologies are enabled, they may involve additional data collection. We seek consent where required by applicable cookie rules.
Embedded Content and External Websites
Links, videos, maps, social media integrations or embedded third-party content may lead to services that process information under their own privacy policies.
You can manage cookies through your browser. Where a website consent tool is available, it can also be used to manage applicable optional cookie preferences.
07 Sharing Personal Information
We may share limited personal information with appropriate third parties when necessary for service delivery, business administration, security or legal compliance.
- Relevant courier operators and transport service providers.
- Website hosting, maintenance and technical support providers.
- Email, communication and business software providers.
- Accountants, professional advisers and other authorised business support providers.
- Recruitment or verification providers where relevant.
- Regulators or public authorities where disclosure is legally required.
We aim to share only information reasonably necessary for the relevant purpose, subject to appropriate legal and contractual obligations.
We do not treat quotation submissions as permission for unrelated third-party marketing.
08 International Data Transfers
Some email, technology, hosting or other service providers may process personal information outside the United Kingdom.
Where a restricted international transfer takes place, we assess the applicable requirements and use a legally recognised transfer mechanism where necessary, such as applicable UK adequacy regulations or appropriate contractual safeguards.
You may contact us to request information about relevant international transfers and the safeguards used.
09 Retention & Data Security
How Long We Keep Information
We retain personal information only for as long as necessary for the purpose for which it was collected, taking account of applicable legal, accounting, contractual and operational needs.
- General enquiries: for the time needed to respond, manage follow-up and address relevant business or legal matters.
- Delivery records: according to operational, contractual, accounting and legal retention requirements.
- Financial records: for the legally required retention period, generally at least six years for relevant VAT records.
- Recruitment records: for the recruitment purpose and any applicable legal or dispute-related period.
- Marketing preferences: as needed to manage subscriptions, permissions and opt-outs.
- Technical logs: according to security and operational requirements.
Protecting Your Information
We take proportionate technical and organisational steps to protect personal information from unauthorised access, misuse, accidental loss, alteration or disclosure.
These measures may include access restrictions, secure account management, website security controls and appropriate arrangements with service providers. No internet-based system can guarantee absolute security.
10 Your Data Protection Rights
Subject to the conditions and exceptions established by applicable law, you may have the following rights:
- Access: request access to personal information held about you.
- Rectification: request correction of inaccurate or incomplete information.
- Erasure: request deletion where the applicable conditions are met.
- Restriction: request limits on certain processing activities.
- Portability: receive eligible information in a portable format.
- Objection: object to certain processing based on legitimate interests.
- Consent withdrawal: withdraw consent where processing relies on consent.
Direct marketing: You have the right to object to the processing of your personal information for direct marketing at any time.
To exercise a right, contact deliverycage@gmail.com . We may request reasonable verification of identity. Requests will be handled within applicable legal time limits, normally within one month, subject to lawful exceptions or extensions.
11 Marketing & Other Matters
Newsletters and Marketing
If you request business updates or subscribe to marketing communications, we may use your contact details for those purposes where permitted by law.
Submitting a delivery quotation does not automatically mean you have agreed to receive unrelated marketing emails. We provide an appropriate way to opt out of marketing communications.
Children's Privacy
Our general business services and quotation forms are primarily intended for adults and business customers. We do not intentionally seek personal information directly from children through these general enquiry forms.
Website Accounts and Comments
If account registration or public comment features are enabled, relevant account, moderation and security information may be processed to operate those features.
Third-Party Links
External websites have their own privacy practices. We encourage visitors to review the privacy information provided by any external service they use.
12 Complaints & Policy Updates
Privacy Questions and Complaints
If you have a concern about how Cage Delivery Ltd handles your personal information, you can contact us at deliverycage@gmail.com .
We will acknowledge data protection complaints within 30 days, make appropriate enquiries without undue delay, keep you reasonably informed and communicate the outcome in accordance with applicable law.
You may also raise concerns with the Information Commissioner's Office (ICO), the UK data protection regulator.
Official website: www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy when our services, website technology, data handling practices or applicable legal requirements change. The latest version will be published here with an updated revision date.
Questions About Your Privacy?
If you would like more information about how we use personal data, or wish to exercise your privacy rights, contact Cage Delivery Ltd.
